FAQs

Rental Questions

We have the following types of wheelchairs available for rent:

  1. Standard transport wheelchair
  2. Manual wheelchair (self propelled)
  3. Motorized wheelchair, and
  4. Motorized Scooter

Some of these items are available in bariatric sizing with larger seats and sturdy construction. We also have paediatric options, more suited for children and pre-teen sized clients. Ask us for what you need; we will an 

We’re happy to help you figure out which wheelchair is most suitable for your needs. please give us a call or send us an email about your booking so we can help you make sure you are set up with the correct equipment!

Yes. We follow a comprehensive sanitation regimen for each and every wheelchair we have available.

In addition, our wheelchairs are regularly inspected and mechanically maintained, to ensure that they remain sound and fit for hassle-free use!

Yes, your rental wheelchair can be delivered to you anywhere within Toronto and the surrounding municipalities. This includes wheelchair and mobility rentals in Durham, York, and Peel region. If you aren’t sure, give us a call! We are a friendly bunch, and if we can’t help, we’ll point you to someone that can.

Payment Questions

You can pay by credit card, or with Visa Debit.

Payments all take place through our website, and are facilitated by a Tier 1 payment processor (Stripe) for high level security. We never have access to your payment information, or credit card details.

Yes, ask your Mobility Rental Representative about our Smart Mobility Coverage. It covers you against liability for  accidental damage to your rental equipment. This way, you can rent with confidence, assured that you are covered against the unexpected events of life.

Equipment Questions

Our multi-point wheelchair servicing program ensures that all components of every chair are fully functional, before it is delivered to a client.

This includes an inspection of wheelchair brakes, tires, life systems, battery, controls, casters, and more. Rest assured that your wheelchair rental has been properly prepared for its time with you.

In addition to regular maintenance, all our equipment is subject to a pre-trip inspection. This final check ensures that you always receive the right equipment, in top working order.

Yes! We follow a comprehensive sanitation regimen before and after each rental. This includes complete protection against commonly transmitted respiratory illnesses. Safety is one of our highest concerns, and we never compromise it.

All our cleaning products are approved for use as surface disinfectants by Health Canada, while also being eco-friendly and health friendly.

We remain ready to respond to any issues with your rental. If there is an issue, our Service Team will be dispatched to either fix the issue, or provide a fully functional replacement. We guarantee replacement or 100% issue resolution when it comes to our rental equipment.

 

How to rent a wheelchair online:

We make getting access to a wheelchair to increase mobility as simple as possible.

Book a wheelchair online

Select a wheelchair rental here on our website. You will be able to customize your rental period, select your delivery and pickup dates, and complete payment, easily.

Use it while you need it

A clean, fresh wheelchair will be delivered to your door. You can use it to increase your or your loved ones mobility and access, for as long as you need to.

We pickup afterwards

Once your rental period is complete, we will pick up the wheelchair from your location. You've saved both time and money by choosing our wheelchair rental service 🙂

Ready to reserve a rental?

Many wheelchairs users trust us

"Simple, safe, and professional"

Thank you for your prompt response to our last minute request. Very grateful! We will continue to use your srvices when we have family visiting. Much appreciated.
Kinsey McClellan
PICKERING, ON

"Thank you for everything!"

Our event went off well. We ended up using all the chairs, and were very pleased with the service. Thanks again for arrangingdelivery and pickup, very reasonable folks.
C. G. Fullerton
TOronto, on

Rent a wheelchair, simply and easily.

Rent a wheelchair online in Toronto, and have it delivered to your door. Our friendly Rental Client Representatives are standing by to help you make a booking.